Hold My Place
Check in online and wait from wherever you are comfortable — we'll notify you when it's your turn.
How It Works
1
Check Your Wait Time
See current estimated wait times at your nearest HealthCare Partners location in real time.
2
Hold Your Spot
Reserve your place in line online before you even leave home.
3
Arrive When It's Your Turn
We'll send you a text or email when it's almost your turn — no sitting in the waiting room.
Available at These Locations
HealthCare Partners — Main Campus
Current Wait: ~15 min
HealthCare Partners — North Clinic
Current Wait: ~20 min
HealthCare Partners — Urgent Care
Current Wait: ~10 min
Frequently Asked Questions
Is there a fee to hold my place?
No, this service is completely free.
Can I cancel my reservation?
Yes, you can cancel anytime by clicking the link in your confirmation message.
How will I be notified?
We'll send you a text message and email when it's your turn.
What if I arrive late?
If you arrive more than 10 minutes after your notification, you may need to re-check in at the front desk.
Ready to skip the waiting room?
Available at all HealthCare Partners locations.
HealthCare Partners of America 